It support supervisor

Job Title: IT Support Supervisor

Location: Salford (Commutable from Manchester, Bolton, Warrington, and surrounding areas)

Salary: £35,000 + Excellent Benefits

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Introduction

Are you an experienced IT professional with a knack for leadership? We have a fantastic opportunity for an IT Support Supervisor to join a well-established organization based in Salford. With a competitive salary of £35,000 and a range of excellent benefits, this role offers the chance to lead a dedicated team and make a real impact. The company, with over 25 years of industry experience, is renowned for delivering cutting-edge solutions and exceptional service to its clients. This is a full-time, office-based role, perfect for someone seeking a dynamic and rewarding position.

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Duties & Responsibilities

1. Team Leadership: Supervise a team of IT support staff, providing guidance and performance feedback to ensure efficient operations.

2. Resource Management: Oversee shift schedules and ensure adequate team coverage during operational hours.

3. Technical Escalation: Address complex IT issues and manage escalations effectively, working with other departments as needed.

4. Process Improvement: Enhance existing workflows and ensure adherence to best practices.

5.