Office manager

Job Description: Office ManagerLocation:Thanet

Salary: Highly Competitive DOE

Full Time: 9 am - 5 pmPermanent

Overview

We are seeking an enthusiastic and proactive Office Manager to join our team clients' busy and highly successful family-run distribution company. This is a unique opportunity for an organised and hands-on professional who thrives in a fast-paced environment. You will be the central hub of their office operations, ensuring smooth day-to-day management, customer satisfaction, and efficient processes.

Key Responsibilities

As the Office Manager, you will take ownership of:

Office Management

* Ensuring the office runs efficiently and smoothly, including managing supplies, scheduling, and general upkeep.
* Overseeing office systems and procedures, streamlining processes where necessary.

Customer Service and Order Management

* Handling customer enquiries with professionalism and a problem-solving mindset.
* Processing orders and managing the order cycle, including tracking shipments and providing updates to customers.
* Managing complaints, returns, and cancellations, and ensuring prompt resolution to maintain customer satisfaction.

Operational Support