Online Trading Executive
Department: E-Commerce
Employment Type: Permanent - Full Time
Location: Head Office, London
Reporting To: Marie Boulet
Description
To provide commercial trading function support to Elemis.com team including merchandising, promo planning and activation, stock management, performance analysis and assist in reporting.
Key Responsibilities
* Support trading calendar activation
* Create and manage promo codes and thorough testing plan
* Help maintaining promotional and content calendar up to date for global and UK visibility using internal calendars
* Communicate all upcoming promotions to the Customer Care team by updating promotional planners and supplying monthly updates.
* Create and communicate key performance KPI dashboards and huddle notes for daily, weekly, and monthly team reviews
* Deliver bespoke analysis as requested to aid future promo calendar sign-off
* Participate in the weekly Content Planning Meeting to help planning UK specific content with wider teams to ensure fit with Global planning and UK specific requirements
* Set up and maintain promotional codes and sampling activity as well as logging and reporting offers.
* Assist Ecommerce Manager in creating exclusive GWPs, collections and sampling programs to differentiate ELEMIS.com in omni-channel and UK market and drive new customer acquisition & retention
* Help create promotional campaign briefs for in-house creative team working to process & creative department timelines and deadlines
* Support proof-reading all copy for digital assets
* Working with warehouse team to determine stock levels, kits build schedules and sku changes to meet promo launch dates and stock requirements
* Assist in general merchandising and management of the website assets and site look and feel.
* Analysis of offers and best seller information to maximise product availability and positioning
* Merchandising - Work with Ecom team to analyse on site performance and trends and recommendations
* Ad hoc work with the warehouse team around dispatch, delivery, packaging, stock etc.
* Manage competitor analysis document keeping track of all promotions and offers from key beauty competitors.
* Ensure creativity, professionalism, attention to detail is applied to all work
* Ensure that work is organized to ensure all deadlines are met
Skills, Knowledge & Expertise
* Educated to degree level with specific direct marketing and web qualifications
* Good level and standard of UK/European education or equivalent
* Solid experience of working in a fast-moving Ecommerce business
* Minimum 2-3 years’ experience within an online marketing department preferably gained with a similar industry
* Experience using Magneto 2 would be preferable
* Strong understanding of web and direct marketing mechanics in a complex organization, in particular, experience in managing search, affiliate, and email campaigns
* Good understanding of management and development of websites
* Experience in report production and web analytics
* Previously experience working within a FMCG organization highly desirable
* Excellent computer literacy in Word, Excel, Outlook, PowerPoint, and design packages
* Basic understanding of HTML and web page structure
What we offer you!*
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
* Generous Holiday Allowance, increasing with length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
*Some benefit eligibility is based on length of service or contract type
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