What you will do You will report to the Inside Sales Manager. Our inside sales team is responsible for preparing quotes, engaging with customers to secure orders, and processing all orders through to our planning team for timely booking with our customers. How you will do it Request quotes and pricing information from suppliers. Prepare and produce quotes for our customers. Raise purchase orders with our suppliers. Dispatch orders, generate delivery notes, and provide relevant certification upon request. Liaise with suppliers to confirm delivery schedules. Deliver exceptional customer service by providing timely updates to customers. Ensure orders are processed through to the invoicing stage. Handle ad hoc administrative tasks as needed. Actively pursue opportunities to win orders. What we look for Required Proficient in using Microsoft Outlook, Word, Excel, and internal systems (training will be provided). Outstanding customer service skills to deliver a customer-first experience. Exceptional verbal and written communication abilities. Ability to work collaboratively within a team while managing individual workloads. Target-oriented mindset with a focus on achieving set KPI’s. Preferred Experience in sales, with knowledge of B2B and B2C markets. Knowledge of fire suppression products is a plus. If you are successful, we can offer you a company culture that promotes work-life balance, a commitment to continuous learning and development, access to mental health support, and an excellent benefits package including a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products including ADT Smart Home, as well as voluntary schemes for childcare vouchers, cycle to work, eye care vouchers, and holiday purchase. Our culture At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work. LI-BB1 LI-Hybrid