Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment. In the Customer Service / Receptionist role, you will: Responding to customer enquiries and providing clear advice and support ensuring excellent customer service Dealing with customer telephone enquiries and follow ups in relation to housing, rent and repairs Providing support and guidance to customers via the telephone, e-mail, letter or on-line Contacting tenants to update information held on the system and undertaking welfare checks to see if assistance is needed in any way Updating system information/records and any other admin duties as required To be successful, you will need: Excellent telephone manner and strong communication skills Customer service and reception experience Strong IT and administrative skills with attention to detail Ability to manage calls efficiently while maintaining a professional and friendly approach This is a temporary position for 1 month initially, working full time hours 35 Per week, 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office based in Llandudno Junction. If you're available immediately and ready to make a difference, apply today