Join the Team That Keeps Our Community Safe and Secure Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives. Assignment Details: · Pay rate: £11.56 per hour · Training times: Mon - Fri 09:00 - 17:00 · Working Shift Pattern: 5 days a week over 7 days on a rota. Shifts are issued on a fair rota system and are unable to be chosen or selected by preference. Each shift is 8 hours long between the times of 7am and 7pm. · Hybrid Working Pattern: Successful candidates will be expected to work on site in Warrington full time for 4-6 weeks upon commencing their assignment. Following sign off after this time, candidates will move to a 40/60 Hybrid model · Training Information: Training will be a 2 week course, on site and in person Why You'll Love Working With Us: · Gain invaluable hands-on experience · Thrive in a supportive and inclusive work environment · Unlock opportunities for personal and professional growth Your Role: · Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures. · Record information on contacts as and when required and maintain accurate records and systems. · Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation. · Resolve all dissatisfaction during the first point of contact wherever possible. What You Bring: · No prior experience needed - we'll provide all the training you need · BPSS clearance (handled by Adecco upon successful application) · DBS clearance (or a willingness to obtain one) · Outstanding communication and interpersonal skills with an excellent standard of verbal English · Ability to work flexibly, both independently and as part of a dynamic team · Keen attention to detail and strong problem-solving abilities Ready to Make a Difference? Join us in creating a safer community and gain meaningful experience along the way. Apply now and be part of a team that truly makes a difference Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy