Job summary The role of the General Practice Assistant (GPA) is to support the GP Surgery with routine administration tasks working as a personal assistant to the GPs and basic healthcare assistant clinical duties. The GPA will be required to complete a six-to-nine-month practice course, delivered in practice by a named GP mentor. Main duties of the job Sorting all clinical post and prioritising it Extracting all information from clinical letters that needs coding Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc. Arranging appointments, referrals and follow up appointments of patients Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs and phlebotomy Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance and Department for Work and Pensions forms (IB113, HAAS etc) Explaining treatment procedures to patients including arranging follow up appointments Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) Restocking consulting rooms Take blood samples Lead on health promotion and education work About us South Reading and Shinfield Group Medical Practice is a long established large GP Practice, rated GOOD in all categories by CQC. The Practice is located across two sites in South Reading. Our friendly, professional and experienced GPs, extended range of HCPs and administrative teams offering a wide range of clinical services. Date posted 23 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A4161-25-0000 Job locations Shinfield Health Centre School Green Shinfield RG2 9EH South Reading Surgery 257 Whitley Wood Road Reading RG2 8LE Job description Job responsibilities Sorting all clinical post and prioritising it Extracting all information from clinical letters that needs coding Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc. Arranging appointments, referrals and follow up appointments of patients Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs and phlebotomy Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance and Department for Work and Pensions forms (IB113, HAAS etc) Explaining treatment procedures to patients including arranging follow up appointments Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) Restocking consulting rooms Take blood samples Lead on health promotion and education work Job description Job responsibilities Sorting all clinical post and prioritising it Extracting all information from clinical letters that needs coding Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc. Arranging appointments, referrals and follow up appointments of patients Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs and phlebotomy Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance and Department for Work and Pensions forms (IB113, HAAS etc) Explaining treatment procedures to patients including arranging follow up appointments Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) Restocking consulting rooms Take blood samples Lead on health promotion and education work Person Specification Other requirements Essential Enhanced Disclosure Barring Service (DBS) check Maintains confidentiality at all times Desirable IT skills Experience Essential A high level of skill in good patient care and working with the public Experience in recording medical details Experience in referring to senior colleagues where appropriate Desirable Experience in applying academic learning to practical situations Experience of monitoring and reviewing a care plan Experience of common examination procedures Qualifications Essential A good level of literacy and numeracy Functional skills test Desirable GCSEs in maths and English (or equivalent) Healthcare BTEC or NVQ (or equivalent) Skills and Knowledge Essential Good communication skills, including listening and writing Organisation skills Observational skills Knowledge of how to prepare a safe, hygienic and secure environment for patient assessment Able to modify practice and approach according to patients needs A good understanding of data protection, GDPR and patient confidentiality Desirable Understand legislation, policies, procedures and systems relating to prevention and control of infections including the use of Personal Protective Equipment (PPE) An understanding of mental health and wellbeing An understanding of recording and reporting significant events and incidents Person Specification Other requirements Essential Enhanced Disclosure Barring Service (DBS) check Maintains confidentiality at all times Desirable IT skills Experience Essential A high level of skill in good patient care and working with the public Experience in recording medical details Experience in referring to senior colleagues where appropriate Desirable Experience in applying academic learning to practical situations Experience of monitoring and reviewing a care plan Experience of common examination procedures Qualifications Essential A good level of literacy and numeracy Functional skills test Desirable GCSEs in maths and English (or equivalent) Healthcare BTEC or NVQ (or equivalent) Skills and Knowledge Essential Good communication skills, including listening and writing Organisation skills Observational skills Knowledge of how to prepare a safe, hygienic and secure environment for patient assessment Able to modify practice and approach according to patients needs A good understanding of data protection, GDPR and patient confidentiality Desirable Understand legislation, policies, procedures and systems relating to prevention and control of infections including the use of Personal Protective Equipment (PPE) An understanding of mental health and wellbeing An understanding of recording and reporting significant events and incidents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Reading and Shinfield Group Medical Practice Address Shinfield Health Centre School Green Shinfield RG2 9EH Employer's website https://www.srssurgery.co.uk/ (Opens in a new tab)