Main area: Practice manager
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday - Friday)
Job ref: 270-TF594-MH
Site: HMP Bedford
Town: Bedford
Salary: £29,970 - £36,483 pa, pro rata
Salary period: Yearly
Closing: 22/11/2024 08:00
Job overview
HMP Bedford is a Category B prison for adult males over the age of 18 years. It is a local and remand prison with a population capacity of 380. The Practice and Performance Manager will be responsible for the day-to-day supervision of the administration team for HMP Bedford and oversee the admin function. They will also be responsible for ensuring the prison is compliant with collecting and submitting performance indicators in line with the National Health and Justice Indicators of Performance (HJIP’s) and monthly Quality Schedule.
The team at HMP Bedford works in collaboration with partner organisations and other providers to improve continuity of care for patients who move from the community into prison and back to the community. We have strong links with police custody to improve incoming information flow and use both an enhanced clinical pathway for patients with problematic substance use and telemedicine appointments with link workers to pave the way for patients to be safely released back into the community.
Main duties of the job
* Managing the clinical systems and associated software.
* Providing high-quality information and analytical support to HMP HMP/IRC.
* Undertaking, maintaining, and developing regular and ad hoc reports using SystmOne and any other reporting software.
* Assisting the Head of Healthcare in the interpretation of client’s information requirements and the development and maintenance of appropriate reporting solutions.
* Interrogating a range of data sources to enable analysis, manipulation, and reporting of relevant data.
* Supporting validation and data quality standards within the Trust, raising any data quality issues with the relevant Head of Healthcare.
* Liaising effectively with IT and any relevant external parties on infrastructure, reporting, and data-related issues when required.
* Ensuring that National and Local confidentiality and security considerations are met e.g., anonymization of patient or staff data, use of secure data transfer methods.
* Being aware of and complying with departmental procedures.
* When requested, presenting reports or data to NHS England, Commissioners, and Clinical Governance meetings as required by the Head of Healthcare.
* Overseeing the clinical system to ensure accurate data entry and retrieval through searches.
* Reporting regularly to the Head of Healthcare with achievement and progress.
* Liaising with the relevant service provider, e.g., NEL or NHS England as required.
* Managing the administration team.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health, and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work, or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development, and growth.
HMP Bedford is a category B reception and resettlement prison for men aged 18 years and over. The prison has been located on its current site since 1801 and is located in the heart of the town which is steeped in history, has a wide range of shops and amenities close by and excellent road and rail connections.
NHFT offers a full range of healthcare services delivered by a professional, multidisciplinary, friendly team.
These include primary healthcare (medical, nursing, and pharmacy), primary and secondary mental health, clinical and psychosocial substance misuse, physiotherapy, podiatry, and optometry. We have a highly skilled nursing team including non-medical prescribers. The healthcare department also benefits from having an inpatient unit which provides 24-hour nursing care.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ section of the document.
Person specification
* Maths and English GCSE or equivalent.
* SystmOne knowledge and experience (essential).
* Experience of leading a team in a busy office/administrative function.
* Leading, motivating, and inspiring the team on a daily basis.
* Experience of training/presenting to others (desirable).
* Experience of coaching/mentoring others (desirable).
PPM
* Assisting the Head of Healthcare in the interpretation of client’s information requirements and the development and maintenance of appropriate reporting solutions.
* Liaising effectively with IT and any relevant external parties on infrastructure, reporting, and data-related issues when required.
* Experience with audits.
* Prison knowledge/experience.
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