Frazer, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Sales Specialist who is as passionate about great service as we are.
This role will be based in our National Sales Office and will focus on developing our Tier 1 relationships.
Hours: 8am - 5pm Monday to Friday
Address: Frazer, Buckland Hill, Maidstone, ME16 0SQ
Key Responsibilities
1. Building excellent relationships with new and lapsed customers to understand and meet their needs.
2. Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
3. Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
4. Ensuring all customer orders are fulfilled in a timely fashion.
5. Following plans to continuously improve customer experience.
6. Advising customers on trading terms and conditions and providing information related to customer accounts and credit levels.
7. Supporting all Company initiatives.
What's in it for you?
1. Competitive Basic Salary
2. Performance Related Bonus
3. Retirement Savings Plan (Pension) - with Legal & General
4. Life Assurance - Automatically covered for a lump-sum death in service benefit of 2 x your basic salary, increasing to 4 x your Pensionable Earnings if contributing a minimum of 4% to the STARK Building Materials Retirement Savings Plan.
5. WorkPerks - Discounts via the provider Reward Gateway
6. Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
7. Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
8. Employee Discount
9. Refer a Friend scheme
10. Wellbeing Centre via WorkPerks
11. New Reward and Recognition programme - launching soon!
Required Skills and Experience
1. Great customer focus and a desire to achieve the best outcomes.
2. Ability to build rapport and develop a good understanding of your portfolio to secure future projects.
3. Proactive.
4. Well-organised.
5. Great attention to detail.
6. Efficient use of IT equipment and a strong telephone presence.
About us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team dedicated to providing great service, we want to hear from you. Apply today!
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