UK Financial Lines Claims Manager, Leeds, Manchester or Glasgow
Can you bring 5 years+, UK based, Financial Lines Claims Handling expertise to a new, highly visible role at Aon?
Can you lead, mentor, coach and develop a team of claims specialists to ensure that clients continue to receive concierge levels of service and that optimal claims outcomes are secured?
If so, we'd love to hear from you in connection with this new role that is offered on a hybrid basis and can be based from either our Leeds, Manchester or Glasgow offices!
What the day will look like
* Lead a team of Financial Lines claims specialists
* Handle a caseload of large or contentious claims and facilitate the resolution of coverage issues
* Mediate between insurers, lawyers, adjusters and claimants at face to face meetings
* Negotiate the settlement, collection and payment of claims with clients and underwriters
* Provide guidance on coverage issues
* Offer support and advice to clients and/or the branch network on pre and post loss claims
* Provide guidance on notifiable circumstances and block notifications
* Report to the business on claims trends, new and emerging risks and reasons why claims are declined
* Attend pre renewal client meetings and assist with new business tenders and presentations
* Demonstrate in-depth knowledge of policy wordings, carry out wording reviews and drive improvements to existing products working with brokers to influence the market
Skills and experience that will lead to success
* 5+ years of Financial Lines Claims knowledge (PI / D&O/Crime / Cyber)
* Excellent client relationship management & customer focus
* Outstanding customer service skills
* Ability to work on own initiative as well as in a team environment
* Ability to lead and support other team members
* Achievement and results focused
* IT literate – email, Word, Excel, PowerPoint, Internet, databases
* Self-disciplined, self-motivated and organised
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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