It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
Job overview
East Cheshire NHS Trust are looking for motivated and dynamic individuals to work with us as Patient Flow Discharge Coordinators.
Based at Macclesfield Hospital, the role ensures continuity of care by assisting the effective coordination of timely, safe patient discharges throughout the hospital.
The post holders will work closely with the multi-disciplinary team over designated wards to deliver a high quality, patient focused service. They will actively monitor the multidisciplinary management and discharge planning for all patients on the wards, and take action to expedite the process, avoid delays and thereby improve the patients' experience, escalating any concerns impacting patient safety or delay to patient flow as appropriate.
The role requires good interpersonal skills. The post holder will liaise with patients and families to facilitate discharge and manage expectations whilst also identifying any areas of concern early in the discharge planning process. Alongside the MDT, they will work closely with the medical outlier team to ensure that all patients not within their specialist field are reviewed daily.
Two posts available: 37.5 hours and 21 hours.
Other hours will be considered.
Main duties of the job
Facilitating early discharges including the use of the discharge lounge where safe and appropriate to do so.
Act on information relayed from board rounds and communication from the MDT regarding discharge planning for individual patients.
Facilitate the early request and coordination of any required services to avoid any unnecessary delays in transfers of care.
Expedite any referrals/assessments that may be outstanding - escalate any concerns accordingly.
To work with the discharge doctor highlighting patients for review and that require the completion of the electronic discharge notification.
To maintain good communication with the patient flow team regarding imminent and future discharges, escalating potential delays in the pathway.
Ensure all relevant documentation is in place to ensure the completion of the safe patient discharge process.
When working within the surgical wards ensure that all medical outliers are reviewed by the medical outlier team or where necessary their specialist consultant team.
To support the bed/site management team to establish an accurate discharge profile for the day and the next 24 hours via regular updates.
Proactively manage the transfer of patients from the ward to the discharge lounge, providing discharge information to enable the booking of appropriate transport as required.
Ensure any vacated beds are utilised at the earliest opportunity through liaison with the bed managers.
Working for our organisation
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.eastcheshirehrdirect.nhs.uk .
Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)
Person specification
Qualifications
Essential criteria Educated to GCSE level (or equivalent) in English and Maths NVQ in Health Care Level 2 and 3 Experience Healthcare assistant within a hospital setting
Knowledge and Skills
Essential criteria Excellent verbal and written communication skills Good numeracy and literacy skills Good computer and keyboard skills Clear knowledge of the discharge process and trust policy Ability to work autonomously or as part of the MDT Ability to problem solve Good time management. Experience of using Office computer programs including Excel, Word and Outlook
Desirable criteria Perform and accurately document patient observations ECGs Venepuncture Basic Life Support Customer care training
Experience
Essential criteria Previous experience as a HCA within a health care environment Ability to work autonomously or as part of the MDT
Specific Job Requirement
Essential criteria Ability to follow guidelines and procedures within agreed boundaries Good time management skills Ability to prioritise and manage own workload Able to escalate early and appropriately
Desirable criteria Good understanding of community services and social care
Other Role Requirements
Essential criteria Please refer to the job description and person specification for further details regarding the role requirements
Please read the guidance for applicants and completing the application form documents prior to completing your application form (documents are located below).
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.
The Trust may close any advertised post before the stated closing date. We recommend that you apply as soon as possible.
If you have not heard from us within 3 weeks of the advert closing date, regretfully you should assume that your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Job Description and Person Specification (PDF, 312.6KB) East Cheshire NHS Trust Applicant pack (PDF, 876.4KB) Staff Benefits Brochure (PDF, 871.0KB)