Network Security Specialist
Posting Date: 28 Feb 2025
Function: Business Services & Operations
Unit: Business
Location: Endeavour Sheffield, Sheffield, United Kingdom
Salary: Competitive Salary + Benefits
Hiring Manager: Stuart Goodworth
Internal Closing Date: 31/01/2025
Our purpose is to use the power of communication to make a better world. This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK secure contracts. Building intimate working relationships and trust through effective communication and meeting expectations and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.
Additionally, the support of new products and services is an important part of keeping pace with the industry and customer requirements and allows BT to maintain market position as a key supplier of services. The role holder will therefore be expected to provide support in this area, working with confidence and initiative and applying excellent self-management in order to promote successful outcomes.
This job role can be based in Sheffield, Belfast or Hatfield. Hybrid (3 days office based/client onsite & 2 days remote). Monday-Friday between 8am-6pm timeframe. SC clearance must be obtainable. Must have lived in UK for 5 years+ in order to attain this.
What you’ll be doing
* Develop peers and colleagues within the team through mentoring and leadership providing trustworthy honest feedback
* Produce and support policies, functions and configuration builds to allow implementation of customer projects.
* Complete and own integration testing on new products and services, producing all relevant supporting documentation
* Develop a strong technical knowledge of our products and services
* Troubleshooting
* Change Management
* Access Control
* Technical Reporting
What we'd like to see on your CV
* Experience in Network Security Operations from a 3rd Line perspective (Security, Firewalls, Load balancers).
* Ability to support their team with day-to-day operations, ensuring customer satisfaction
* An intimate knowledge of Networks and Network Security Including Firewalls
* A drive for leadership and a passion for improvement.
* External Professional Certification in Security Related discipline e.g. Fortinet NSE 4 & 5, Cisco CCNP, Checkpoint CCSE or Palo Alto PCNSE; covering some of the following key technologies:
* Checkpoint
* Fortinet
* Zscaler
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but more than that, you’ll be joining an ambitious organization with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
* 10% on target bonus (Depending on country based)
* 25 days annual leave (not including bank holidays), increasing with service
* Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
* Discounted broadband, mobile and TV packages
* Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
#LI-Hybrid #LI-Onsite
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organization that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
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