A fantastic opportunity has arisen to join our successful Family Department. About you Youll have extensive secretarial experience, ideally within Family. You will be positive, professional and a great team player. About the team you will be joining Our Family department specialise in providing advice and assistance to clients in the areas of matrimonial and family. We link up where required with other specialist departments in the firm in an open and welcoming environment, which encourages teamwork and co-operation. We have a partner led approach on all matters, providing a flexible team structure which helps to develop junior members of the team and allocation of work to the right level. What will I be doing? You will be responsible for providing a full range of secretarial services including: dealing with quotes and potential new clients and opening and closing files. Day-to-day responsibilities include: Interviewing clients to take instructions Advising clients and discussing plans and progress and keeping them fully informed about their matter Providing relevant documents Keeping client and matter files in good order and ensuring that all information is recorded thoroughly and accurately Dealing with clients queries and problems promptly and efficiently, either face-to-face or on the telephone Complying with quality standards set and with departmental procedures, when handling all matters Supporting the growth of the department by being actively involved with business development