Main area Ophthalmic Technician Grade NHS AfC: Band 3
Contract Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
Hours Full time - 37.5 hours per week
Job ref 253-0425-7040856
Employer The Dudley Group NHS Foundation Trust
Employer type NHS
Site Russells Hall Hospital
Town Dudley
Salary £24,625 - £25,674 per annum
Salary period Yearly
Closing 16/04/2025 23:59
Ophthalmic Technician
NHS AfC: Band 3
Job overview
Applications are invited for an enthusiastic Orthoptist to join our dynamic team of 11 ophthalmic technicians, 7 Orthoptists and an Optometrist. The Orthoptic department works closely with the Eye Department which currently has 10 Consultants including specialist in Paediatric Ophthalmology and Ocular Motility.
The role provides technical support to Ophthalmology to assist diagnosis and assessment of various eye conditions. Diagnostic tests are performed at 2 hospital sites, so being able to commute for the needs of the service is essential. For all informal enquiries please contact Pam Grewal, Optical Services Manager.
Main duties of the job
You will provide technical support, following relevant training and competency assessment if required, to the Ophthalmology service and other hospital departments. This includes undertaking Ocular Coherence Tomography (OCT) and other diagnostic tests as requested by the Clinicians, in a timely and accurate manner.
You will also assist with administrative and clerical tasks relating to provision of Orthoptic and ophthalmic services.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
* GCSE Maths and English at least Level 5/grade C or equivalent numeracy and literacy skills level 2
* NVQ level 3 qualification or equivalent
Knowledge and Training
* Commitment to learning new skills as required
* Willingness to attend training courses (internal and external) and complete all mandatory training as required by the role
* Previous experience using related ophthalmic technology eg Humphrey Visual fields, OCT, Corneal Topography and Biometry
Experience
* Previous experience of working with the general public
* Previous experience working with patients in a hospital/ healthcare setting
* Previous experience working in a clinical ophthalmic setting
* Previous responsibility for the care and calibration of clinical equipment and the reporting of faults
Communication & Relationship Skills
* Good communication skills both verbal and written with the ability to communicate effectively. Using sensitivity with patients and carers, including those with learning and communication difficulties
* Ability to confidently convey and prioritise information to a range of people including Medical and nursing staff, Patients, and carers, some of whom may have communication difficulties or language barriers, or may be anxious or distressed about their eye condition.
* Reliable, flexible, adaptable and a team player
* Maintain professional manner at all times
* Able to work autonomously, and as part of a multi-disciplinary team
* Able to work effectively in a busy and demanding environment with some interruptions
* Counselling skills to deal with sensitive, unpleasant, or distressing issues
Analytical & Judgement Skills
* Ability to work with accuracy and attention to detail
* Ability to make appropriate judgements about what can be dealt with by self, and what needs to be passed onto a more senior member of staff
* Evidence of the understanding and ability to maintain patient and staff confidentiality
* Ability to deal with interruptions and act on new information/process change
* Committed to delivering high quality service and developing clinical practice based on reflection and evidence-based practice
Planning & Organisational Skills
* Ability to work under instruction as well as to work on own initiative as required
* Ability to work at speed and under pressure
* Able to organise and prioritise own workload
Physical Skills
* Ability to move patients and equipment as required and after relevant training
* Ability to work in clinic rooms where lighting may be reduced at times for testing purposes
* Able to commute to meet the needs of the service
Equality, Diversity, Inclusion and Trust Values
* Able to provide safe, caring, and effective services
* Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
* Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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