Job Description
An opportunity has arisen for the role of a Senior Clerical Assistant within the Vehicle Pound. Post holder's duties include the administration of the abandoned vehicle scheme, illegally parked vehicle removals, and restoration procedures using a computerised database and processing financial transactions. The post holder will be required to deal with members of the public face to face and on the phone, also investigate and respond to enquiries concerning reports of abandoned vehicles. Updating daily spreadsheets, liaising with other departments, and providing clerical support to the Pound Supervisors are also key responsibilities.
Other duties include the daily deployment and planning of available resources for vehicle uplift requests and reporting of defects within the Pound, including uplift vehicles. Experience in dealing with the public and confrontational situations is essential, as is the ability to remain calm under pressure. Knowledge of relevant computer software packages such as Microsoft Office (Word/Excel) is also essential. Knowledge of Decriminalisation of Parking Enforcement is desirable.
The post holder will work a 3 shift system from 07:30 to 22:00 hours, variable with shift changes as and when required.
Application Packs
Alternative Application Packs can be requested in other formats, such as Large Print, Braille, Audio, and other languages. To request an alternative Application Pack, please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.
For further information about working for us, please refer to our website GCC HR Policies.
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