We’re looking for a Salesforce Administrator to join our growing team.
Day to Day You’ll Be:
In the first 90 days:
* Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams
* Ensure consistent global processes across departments
* Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options
* Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams
Beyond 90 days:
* Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups
* Contribute your expertise to evolve the development team’s operating mode
* Provide guidance on Salesforce capabilities to the business community
Essential Skills & Experience:
* Bachelor’s degree required - Computer Science, MIS or equivalent
* Experience with Salesforce clouds with focus on Service and Experience Clouds
* Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools
* Experience with Agile development methodologies such as SCRUM and Kanban
* Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus
Desirable Skills & Experience:
* Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity
* Direct experience working on CRM projects for middle market and enterprise size companies
* Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
* Force Platform Certified Administrator Certification
* Force Platform Certified Developer and AI Specialist Certifications