Job summary Up to 37.5 Hours per week (Permanent) We are looking to recruit within the outpatients services which are provided in Main Outpatients, Sir Robert Ogden Macmillan Centre and Scott Suite. We provide outpatient care for numerous specialties including ENT, surgery, oncology, dermatology amongst others. Post holders will be appointed at band 2 or band 3 depending upon qualifications. Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role. Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)Care certificateLevel 3 vocational qualificationorShort courses and completion ofcompetency workbook equivalentto Level 3 in a range of patient andclinical care dutiesand/orEquivalent knowledge andexperience in a range of clinicalcare duties equivalent to Level 3;- Theoretical knowledge- Experience of a range ofcare and related procedures- clinical observations- knowledge of relevantlegislation There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications. Main duties of the job Opportunities exist to develop your knowledge and skills which will enable the post holder to work across several specialties delivering high standards of care to patients The post holder must have excellent communication skills, a positive attitude and be able to work effectively as part of a team Previous experience of working within an outpatient department would be an advantage. South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust. Please note that this vacancy will close when we receive sufficient completed applications. About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team Date posted 21 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £25,674 a year per annum (pro rata) Contract Permanent Working pattern Full-time Reference number 328-FCS-6803967 Job locations Friarage Hospital Northallerton DL6 1JG Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Qualifications (Band 3) Essential Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/) Care certificate Knowledge & Skills Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. (Band 2 & 3) Time-keeping, planning and prioritisation skills (Band 2 & 3) Basic IT skills to use electronic patient records and other Trust systems (Band 3) Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity (Band 2) Understanding of the importance of robust, accurate, clear, timely documentation (Band 3) Experience (Band 3) Essential Experience of undertaking and recording clinical observations and escalation of changes or findings Experience of working in health or social care. Experience (Band 2) Desirable Experience of working in a care role. Personal Attributes (Band 2 & 3) Essential Ability to work independently and as part of a team. Person Specification Qualifications (Band 3) Essential Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/) Care certificate Knowledge & Skills Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. (Band 2 & 3) Time-keeping, planning and prioritisation skills (Band 2 & 3) Basic IT skills to use electronic patient records and other Trust systems (Band 3) Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity (Band 2) Understanding of the importance of robust, accurate, clear, timely documentation (Band 3) Experience (Band 3) Essential Experience of undertaking and recording clinical observations and escalation of changes or findings Experience of working in health or social care. Experience (Band 2) Desirable Experience of working in a care role. Personal Attributes (Band 2 & 3) Essential Ability to work independently and as part of a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address Friarage Hospital Northallerton DL6 1JG Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)