Luxury European Travel Consultant: An award-winning luxury travel company based in the North West is expanding their European Travel team and is recruiting for an experienced Travel Consultant to join their team. This role will be assisting clients over the phone with mainly European luxury travel but there will also be the opportunity to book Middle East and Indian Ocean when required. This role will be working Mon-Fri 9am-5.30pm and Saturdays 9am-4pm (approx. 2 per month, times may vary) and offers a salary up to £27k plus a discretionary annual company bonus, along with the opportunity to go on Worldwide luxury FAM trips. This role can be fully home-based but training will be based at the company's head office.
European Travel Consultant Responsibilities:
1. Assist clients over the phone with new bookings to European destinations, including flights, hotels, and transfers.
2. Offer advice on the products and destinations, ensuring a high level of service is provided.
3. Work closely with the product team to ensure that all available products are offered to clients.
4. Ensure work is completed accurately and all details are presented to the client correctly.
5. Complete any training to enhance product and destination knowledge.
6. Provide a high level of service to clients to build a repeat client base.
European Travel Consultant Skills Required:
1. Experience working within the travel industry either within Tour Operations or Retail Travel.
2. Confident in supporting clients over the phone and matching their requirements using all available resources.
3. Excellent customer service skills, with the ability to build rapport with clients.
4. Excellent attention to detail, ensuring work is completed correctly and within any specified timescales.
If you would like to apply for the role of European Travel Consultant, please email a copy of your CV to (url removed) or call Rachel on (phone number removed).
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