The Northern Ireland Hospice are seeking to hire a Coffee Shop Manager
The manager post covers 2 locations:
The Old School House Café
The Café is an income-generating venture located in Somerton House, adjacent to the Northern Ireland Hospice. This cozy 35-seat café serves high-quality food and beverages in a peaceful setting, welcoming all members of the public, managed by the Coffee Shop Manager and supported by Café supervisors and Hospice volunteers. Our goal is to provide an inviting atmosphere that reflects the values of the Northern Ireland Hospice, building a reputation for quality and excellent service.
Nourish by NI Hospice (pending approval)
Nourish by NI Hospice new wellness-focused café aims to expand on this concept by delivering nutritious, sustainable food while supporting NI Hospice’s charitable mission.
If successful, the role will involve managing both cafés and planning for future growth opportunities.
In this role, you will be responsible for day-to-day management, including staff and volunteer recruitment, stock control, and financial performance. You'll work closely with the Head of Retail to meet sales targets and promote the cafés through marketing initiatives and social media. Your leadership will create a warm, welcoming atmosphere for visitors, reflecting the ethos of the Northern Ireland Hospice.
Key Responsibilities:
* Managing team performance
* Maintaining health and safety standards
* Planning staff rotas
* Ensuring operational excellence
If you are a proactive leader with a passion for hospitality and a commitment to delivering excellent customer service, we’d love to hear from you.
Hours:
37.5 per week (flexibility to work weekends, as required per rota)
What we offer:
* 25 days annual leave
* 10 Bank Holidays
* Staff wellbeing and employee assistance programme
* Occupational Sick Pay
* A commitment to development of staff through training and learning opportunities.
* Focus on Employee Wellbeing Initiatives
* Comprehensive induction training programme
* Employee Assistance Programme including access to 24/7 Doctors support.
* Cashback health scheme
* Special offers at over 600 leading high street and online retailers
For further information please refer to the Job Description and Specification below. Alternatively, contact a member of the People & Organisational Development Team on 02890 781836.
Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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