Job Description
We are seeking an experienced and motivated Head of Office to lead i2L Research’s Northeast Office in Newcastle. This role is integral to our operations, overseeing high-quality agricultural research studies, managing key client accounts, and supporting financial oversight. The successful candidate will play a pivotal role in upholding i2L’s scientific and operational standards, fostering a collaborative team environment, and managing projects to completion in a fast-paced setting.
Key Responsibilities:
- Operational Leadership: Manage workflows, supervise Study Directors and Trials Officers, and coordinate all project phases from client inquiry to completion.
- Client Liaison: Serve as the primary point of contact for clients, ensuring timely communication and exceptional service standards.
- Project Coordination: Oversee trial scheduling, study progress, and coordination with external suppliers to maintain protocol timelines and client expectations.
- Team Development: Provide training, mentorship, and support to both new and existing staff, ensuring compliance with SOPs and GEP accreditation.
- Financial Reporting: Collaborate on financial matters, including cash flow management, KPI tracking, and reporting to the Research group.
- Account Management: Build and manage key accounts across the i2L Research group, strengthening long-term client relationships.
Candidate Profile:
Essential Knowledge and Skills
- Strong scientific background, ideally with exposure to agricultural, crop protection, or related fields.
- Knowledge of IPM, EPPO guidelines, and GEP standards.
- Project management and organizational expertise, with proficiency in tools like MS Excel and ARM.
- Proven ability to lead and coordinate teams, especially within cross-functional settings.
- Excellent communication, influencing skills, and a collaborative, hands-on approach.
Preferred Experience
- Experience with agricultural and horticultural trials in crop protection, biostimulants, or weed management.
- Customer liaison and key account management experience.
- Familiarity with financial concepts such as cash flow, work in progress, and deferred income management.
Qualifications
- Bachelor’s or Master’s degree in Science (Agriculture, Microbiology, Chemistry, or similar).
- Training in management and, ideally, BASIS certification.
What We Offer:
This is a unique opportunity to contribute to a dynamic research organization that values scientific rigor, innovation, and team growth. The role offers competitive compensation, professional development opportunities, and the chance to work within a collaborative and forward-thinking research environment.