FM Coordinator
Legnth: 6 months
Rate: 19.20 per hour via umbrella
Location: Ruislip
Job Purpose
The successful business delivery of FM Services including minor projects within the LFB Fleet Contract. Ensuring Customer Services, performance and budget targets are monitored and met using a balance of internal self-delivery teams and external contractors.
To manage a Facilities support function across a Ruislip and Swan Island.
To provide a professional support service to the LFB Fleet Contract, supporting and working cooperatively with all employees to pro-actively plan staff activities.
Key Responsibilities
To lead FM service delivery teams and sub-contractors to manage and maintain the properties and services across LFB Fleet.
* Support the implementation of Business
* Delivery of best practice standards as appropriate across the functions
* Establishing and maintaining regular interaction with appropriate cross-function departments
* Maintain Compliance of all Assets in line with Company Policy and Legal compliance
Principal areas of accountability:
* Safeguarding confidential & personal Information
* Maintaining high level of quality service and customer
* Providing Subject Matter Expert support and guidance to the wider team and key stakeholders on at least one element of Hard or Soft FM (Water, electricity, waste etc.).
* To ensure health and safety compliance is achieved within the service area.
* Management and delivery of FM operations. Arranging out of hours work and holiday sickness cover when required.
* To effectively manage specialist sub- contractors to ensure overall best value and quality of
* To support business change and business improvement plans and proactively identify new opportunities for efficiencies in service delivery
Experience/Qualifications/Skills
* To undertake necessary training to become a Responsible Person/Subject Matter Expert in a Service Delivery of Hard or Soft FM.
* Relevant professional qualification: IWFM (or working towards). Or equivalent qualification or comparable through experience qualification in role related subject.
* Knowledge and understanding of working within a Hard or Soft FM service.
* Knowledge and understanding of relevant regulatory and legislative requirements and British Standards or how to obtain and instigate these requirements.
Business Skills - As Per Group Capability Framework
*
o Sustainability
o Leadership and Management
o Business Continuity and Compliance
o Quality Management and Customer Service
o Finance and Technology
o Strong Leadership and Team performance skills
* Interpersonal Skills - As Per Group Capability Framework
o Communicates with Impact
o Collaborates for Success
* Personal Effectiveness Skills - As Per Group Capability Framework
o Manages Work to Achieve Results
o Embraces Change