Moose Toys is seeking a French-Speaking Sales Operations Coordinator to join our Team in Cornwall. About Us Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades. Our Cornwall team are Super proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024. Not to mention all our fabulous global toy industry awards, most recently Innovative Toy of the Year for our Little Live Pets Mama Surprise, (TOTY) awards – otherwise known as the Oscars of the Toy Industry. Innovation powerhouse. At Moose we are Playful with a Purpose, and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet: We're a family We dream Big We love Diversity We're always Learning We prioritise Wellbeing We give back in a big way We're serious about Sustainability We bring the Fun The Role To provide the highest level of customer experience from sales order receipt, through sales order management process to delivery of goods on time and in full. You will be required to take ownership and manage customer accounts to process orders and provide follow on support through to customer delivery and invoicing. Undertake the efficient receipt, processing, management and despatch of orders. Experience & Qualifications Previous experience in a similar role Fluent in French plus English - essential Other European languages – desirable Extensive knowledge and proficiency in Microsoft Office programmes Effective time management and organisation skills Workdays : Monday to Friday 09:00-17:00 Hybrid Flexi Perks & Benefits This is an exciting opportunity to join our friendly, innovative, and collaborative team. Full training and induction will ensure you have the very best ‘Flying Start’ to Moose Toys. Benefits We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and recognition programs including: Our contracts are Monday to Friday, 40 hours per week (1/2 hour paid lunch break). Hybrid -We offer work from home 2days a week (Wednesdays and Fridays) depending on business needs. We run a non-contractual flexi hours scheme whereby our core working hours are 10:00 – 15:00 (Monday to Friday). The additional hours are made up flexibly across the week. Company Pension Contribution - 4% after 3 months service Life Assurance and Income Protection Policy Enhanced Holiday, 25 days plus the bank holidays. After 3 years employment this increases by 1 day a year up to a max of 28 days Flexible holiday options with our Buy, Borrow, Carry Over & Give Back Holiday Policy. Public Holiday - Flexible Leave Swap Day Enhanced Maternity / Adoption & Shared Paternity Pay Study Assistance and Study Leave Mental Health & Wellness leave Wellbeing program Gym & Cycle Schemes Free eye test vouchers Bring your pet to work days Employee of the Month & Year awards Lively social event calendar to include; beach BBQ’s, Ice cream vans, family friendly events and epic Christmas parties Opportunity to join our charity and sustainability teams with paid volunteer leave or become a champion for diversity, equity and inclusion via our DEI committee Every Moosie has Megamoose potential in our eyes and we have a range of programs to drive your continuous professional development. If this position sounds of interest, we’d love to hear from you APPLY today Please submit your cover letter and CV, including details of your salary expectations, notice period, and proficiency level in English plus French language skills. Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitmentMoosetoys.com, quoting the job title and reference number. Visit our website www.moosetoys.com or LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/8116859d-111c-4adb-8ca1-060abd41c007/?viewAsMembertrue for more information on our amazing brands and people. Primary Location GB-COR-Newquay Job Customer Service Employee Status Permanent Schedule Full-time Unposting Date 24/Jan/2025, 10:59:00 AM