About Proxymity
Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from a global consortium of some of the industry's most influential financial institutions.
About Us - Proxymity
Proxymity's service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, and Melbourne.
What we're looking for:
We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our core operational site in Manchester. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform. As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop. This role will initially be on a Fixed-Term basis with a possibility to convert to a permanent role in the future based on the needs of the company.
Responsibilities include:
* Overseeing vote execution to market from the Proxymity platform
* Sourcing and creating new meetings on the platform
* Identifying operational and implementation process improvement opportunities
* Creating and maintaining all operational procedures according to company policy
* Identifying and submitting potential Proxymity platform improvements, including those raised by clients
* Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
* Demonstrating the Proxymity platform to new and existing users as and when required
Requirements:
* Strong attention to detail
* Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
* Comfortable working independently while proactively seeking guidance and support when needed
* Team oriented - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
* Strong organisational skills, with support available to help effectively prioritise your workload
* Experience in working in a fast-paced service delivery environment
* Ability to multitask and adapt quickly to changing priorities
Benefits:
* Headspace subscription
* Birthday off in addition to annual leave
* Access to Absorb Learning
* Improved family-friendly policies
* Hybrid working scheme
* Choose your tech
* 2 duvet days a year
* 1 volunteer day a year
* 4-week sabbatical after 4 years at Proxymity
* Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year.
* Companywide parties twice a year
* Team socials
* A company wins programme
* Companywide panels on a variety of subjects like diversity and inclusion, wellbeing etc.
* A dog friendly office
* Complimentary snacks and drinks in the office
Seniority level: Associate
Employment type: Part-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting
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