London North West University Healthcare NHS Trust
The post holder will be responsible for providing administrative support to the Respiratory department. This is a busy department dealing with general respiratory day-to-day activities, diagnostics, 2ww, and other specialist areas of respiratory medicine for the local population.
The role will focus on supporting a positive patient experience within the services with a key emphasis on communication and organisation skills. The post holder will focus on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
Main duties of the job
* To be responsible for providing administrative support to Clinical teams, including dealing with phone and email queries, co-ordinating the booking of clinics, admitting day cases, and other miscellaneous administrative duties.
* To ensure that every patient pathway is tracked, and every patient diagnosed and treated as quickly as possible within relevant RTT standards.
* Maintain an up-to-date record of patient tracking and escalations on the Trust database.
* To support the Service Management team and clinical team to ensure all administrative processes are delivered including data and evidence collection for relevant national audits.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country, providing a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
* St Mark's Hospital: an internationally renowned specialist centre for bowel disease.
* Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as a 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job responsibilities
To view the main responsibility, please see the attached Job Description and Person Specification.
Person Specification
Experience
* Communicational Skills
* NHS experience
Experience / CV
* Admin/Organisational skill
* IT experience
* NHS experience
* RTT knowledge
* Medical Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
London North West University Healthcare NHS Trust
£31,081 to £33,665 a year, Par annum inclusive Cost Area Supplement
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