Squires Garden Centre, Haliford Road, Shepperton, London, City of, United Kingdom Req #1331
30 July 2024
Your primary responsibility will be to provide management support to the Garden Centre team, with customer service at the forefront of everything you achieve.
Working closely with the Garden Centre Manager to help the centre succeed.
Rota: Full time, 40 hrs including alternate weekend working
Main duties and responsibilities:
* Understand the business plan and actively participate in delivering its goals
* Ensure all employees are aware of the business goals
* Take an active interest in developing the plan and improving the business
* Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines
* Co-operate fully with line and product managers
* Purchase to company guidelines
* Safeguard Company property against theft, loss or abuse, and investigate all security issues
* Assist the Garden Centre Manager and deputise fully in their absence, including key holder responsibilities
* Train and motivate retail teams to maximize sales opportunities
To be successful in this role, we are looking for people:
* Passion for retail
* Ability to lead and inspire a team
* Can-do attitude and able to make things happen
* Proven experience of working in a garden centre environment at this level is essential
Rewards & Benefits:
We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn, we will provide an extensive benefit package, please see below.
* Employee Discount– 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
* Holiday (including bank holidays)– 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
* Bonus– We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
* Pension– We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
* Attendance– After one year’s service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
* Made A Difference Scheme (M.A.D)– A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner. All winners select a gift to receive.
* Learning & Development– You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
* Birthday– After 6 months service, if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
* Cycle2work scheme – After 1 year’s service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
* Child's first day at school– After 1 year's service, come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day.
* RHS Membership or a Tree/Shrub– After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
* Employee Assistance Programme (EAP)– After 2 years service, employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
* Retirement– After 15 years service, if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
* Free Parking– Available to all employees in the designated parking areas on our site.
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