Description East Suffolk Council, Lowestoft NR33 0EQ or Melton, Woodbridge, Suffolk, IP12 1RT £25,584 - £27,269 (Band 3) per annum 37 hours per week Fixed Term Contract (March 2026) East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Needs Team as a Lettings Assistant. Your role The post holder will be required to provide a range of administrative, technical support and customer access in relation to the Lettings Partnership and support the Lettings Negotiator in preventing homelessness and seek to discharge the councils’ prevention, relief and homelessness duties through access to private rented accommodation. What you will need The post holder will be required to have obtained GCSE’s or NVQ 3/A Level or equivalent knowledge gained through experience and have the ability to analyse and interpret varied situations and problems and develop solutions to problems / issues. The candidate will have good communication skills to exchange orally or in writing information with a range of audiences. If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) Local government pension scheme Flexible working arrangements Learning and development tailored to your role A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Find more information about what we offer in our benefits brochure (pdf). The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Georgia Adams at georgia.Adamseastsuffolk.gov.uk. Closing date: 30 January 2025. Interview date: 7 February 2025. How to apply Step 1 - Read the advert and the Job Description and Person Specification (docx) Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL).