Job Summary: To support the Fee Earner in the provision of providing competent and efficient Legal Secretarial duties.
Key Responsibilities
1. A willingness to learn to support the Fee Earner in the management of the secretarial workload, ensuring that the priorities of the department are met.
2. To support Fee Earners in the production of files by typing work as directed.
3. To support Fee Earners in the maintenance of files by effective file management.
4. Linking post to client.
5. Using Case Management/Ledger Systems and verifying client identification in accordance with company Laundering Policy Guidelines.
6. Opening files and issuing initial documentation/client care forms.
7. Reviewing files ready for archiving/closing files.
8. To assist Fee Earners in the management of case-load by dealing with file related queries either face to face or by telephone.
9. To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
10. To assist in general office administration and in the locating of files when necessary.
11. To undertake photocopying when necessary.
12. To answer external/internal telephone calls efficiently and politely and take messages, as and when necessary.
13. To ensure that all internal methods, systems, policies and procedures are adhered to.
14. To manage own work allocation, productivity and quality of work with minimum supervision.
15. To manage own and Fee Earner diary and update completions calendar.
PERSONAL QUALITIES
Managing Yourself
1. Self-motivated and able to organise own work with minimum supervision.
2. Copes effectively in demanding circumstances.
3. Good time management, adopting a flexible approach to work.
4. Demonstrates persistence and commitment to completing tasks and objectives.
5. Delivers work output to the required standard.
6. Pays attention to detail and quality of work.
7. Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
1. Ability to build and maintain working relationships with others and is seen as ‘approachable’.
2. Operates effectively as part of a team.
3. Willing to offer help to all colleagues to ensure company success.
Problem Solving
1. Demonstrates sound judgement and good decision making when dealing with problems.
2. Able to identify a problem arising and can develop a solution or take the correct course of action.
3. Knows when to seek guidance or further input from others before taking action.
4. Checks that information is accurate and complete.
5. Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
1. Able to express oneself both orally and in writing in a clear and constructive way.
2. Willing to ask questions, listen to others views and accept advice.
3. Willing to contribute ideas and seek improvements.
4. Good client / Introducer / supplier handling skills both by telephone and face to face.
Essential Requirements:
1. Computer literate with good keyboard skills and a working knowledge of using software packages.
2. Recent practical experience of using word processing packages (preferably Microsoft Word).
3. Recent practical experience of working in an office environment.
4. Practical experience of handling client enquiries both by telephone and face to face.
5. Working knowledge of using photocopiers.
Desirable Requirements:
1. Practical experience of working in a legal office environment.
2. Experience of working in a networked Windows environment.
3. Demonstrates a commitment to personal development.
Job Type: Full-time
Pay: £20,000.00-£24,000.00 per year
Benefits:
* Company events
* Sick pay
Schedule:
* Monday to Friday
Experience:
* Typing: 1 year (required)
* Word processing: 1 year (required)
* Office experience: 1 year (required)
* Microsoft Word: 1 year (required)
Work Location: In person
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