Job overview
THIS POST IS FIXED TERM/SECONDMENT FOR MONTHS DUE TO MEET THE NEEDS OF THE SERVICE.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
To support the SACT booking administration team across the hospital sites, for booking of SACT treatments of an efficient service. Under the management of the Administration Manager the team leader will maintain set objectives to ensure policies and procedures are developed and followed in compliance with local and national guidance and policies.
Main duties of the job
1. Supervising and manage the administrative team to deliver an efficient and high quality booking and scheduling service across the day case units.
2. Effectively analysing workload and staff rotas
3. To manage patient pending list to ensure compliance with BCUHB / Welsh Government targets, escalating potential breaches as per policy / procedure.
4. Contributing to reporting mechanisms, collection of data and conducting audits
5. Responsible for maintaining a high quality of service to patients, carers and other visitors
6. Be responsible for the overall management of the SACT booking email system
7. Responsible for all personnel functions and training of SACT booking team
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.