Position:Call Centre Agent
Location: Kilmarnock
Salary: £23,500
Pertemps are currently working with a Financial Services company who are looking to expand their team.Working withing the Vulnerable Customer's department, you will work as an essential arm of the business, providing guidance and advice to customers who need extra support.This is a very well suited role to those with a caring and empathetic nature.This would be a great opportunity for those currently working within a Care or Nursery environment and are looking for a change of career.
* Hybrid working?3 days in the Kilmarnock office and 2 days working at home (after 3 months)
* 37.5?hours per week (Monday-Friday 8am-4pm or 9am-5pm)
* 28 days holidays?(increasing to 31 days after 5 years)
* Pension?(5% employee and minimum 4% employer contributions)
* Life Assurance?(3 x annual salary)
* Free medical, dental?and?optical healthcare?cash plan
As a Customer Care Advisor, you will be responsible for handling inbound and outbound calls with the aim of helping customers during their time of need. Youll receive best-in-class training to provide you with the skills required to perform successfully in your role. Once trained, you will work w...