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Klarent Hospitality are recruiting for a Director of Sales (Interim - 12 month Fixed Term Contract)
Rewards your hard work by offering you the below team benefits when you join us:
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
* Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities - "Hotel specific"
* Free Car Parking - "Hotel specific"
* Stays in our hotels at discounted prices or even free stays as one of our rewards & recognition incentives
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships - T&C's apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working and able to develop their team
* Excellent standards
* Lead from the front with good organisational / time management skills
* Resilient, creative, able to multitask and work under pressure
* Ability to work morning, afternoon/evening, and weekends
* Able to deliver exceptional customer experiences all the time
The Role:
What will I be doing?
* As Director of Sales, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace
* Integral part of the growth & development of future and repeat business
* Analyse local market trends and competitor activity to identify business leads
* Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
* Negotiate room rates/packages with corporate clients
* Develop and implement creative local marketing channels, including social media channels
* Prepare company contracts for the hotel in accordance with current business and pricing conditions
* Work within current business strategies and recognise potential opportunities
* Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
* Attend sales events as required
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Answer customer queries in a prompt and professional manner
* Manage staff performance in compliance with company policies and procedures
* Recruit, manage, train and develop the Sales team
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