Dental Receptionist
Cheltenham
We have a vacancy for a receptionist. We are looking for someone with a ‘can do’ attitude – is this you?
Gratton House Dental is looking for a full-time Receptionist. We are a well-established mixed and independently owned practice in Cheltenham.
You will be part of a hardworking, friendly team, supported by a team of experienced receptionists, practice manager, and principal dentist.
Skills and Competencies Required:
* Self-managed
* Confident computer skills - Able to use Microsoft Office/Excel confidently
* Excellent customer service and telephone skills
* Ability to cope with a demanding customer environment
* Proven track record of achieving results
* Organised
* Excellent attention to detail
Key Areas of Responsibility:
* Being the initial face of the patient journey
* Promote, establish, and maintain working relationships with all members of the team and act as a positive role model in the practice for patients and staff
* Delegating tasks to ensure the efficient running of the practice
* Managing the efficient utilisation of the appointment book
* Ensuring smooth team working across the three areas of the team – reception, nursing, and clinicians
* Regular progress updates and reporting to the Practice Manager / Principal
Candidate Requirements:
* Proven front of house experience ideally within a dental or medical setting. We will consider applications from candidates with a customer service/sales background.
* You will be a good communicator who thrives upon maintaining good standards
* Positive, enthusiastic, and honest in all aspects of your job
* Motivate yourself and others to achieve results
* Educated to A level standard or above or to an equivalent qualification level.
We offer a competitive remuneration package for the right person.
Job Type: Full-time
Pay: £11.06-£11.44 per hour
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Dental Receptionist: 1 year (preferred)
Work Location: In person
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