Reception Team Leader - Be the Face of Excellence Location: Abingdon, Oxfordshire Salary: £24,000 - £27,000 Hours: Monday - Friday, 9:00 AM - 5:00 PM (35 hours per week) Bonus: Extra day off for your birthday Are you a people person with a knack for organisation and a passion for service excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect role for you Brook Street Recruitment is on the hunt for a Reception Team Leader to join a well-established, professional organisation in Oxfordshire. This isn't just any reception role - this is your chance to lead, inspire, and elevate a team across multiple locations, making every client feel like a VIP. What You'll Be Doing: Overseeing the daily magic of reception, ensuring top-tier service for clients and staff Managing the team rota (yes, that includes lunches, sickness cover & holidays) Training and mentoring receptionists to be the absolute best Visiting offices to complete monthly checks - a little road trip now and then Working closely with the Office Manager to enhance reception operations What We Need From You: Leadership skills - inspire and motivate a team like a pro Front-of-house or receptionist experience - you know how to create a stellar first impression Proactive mindset - if you see a better way to do things, we want to hear it Top-notch organisational skills - juggling schedules, managing a team, and ensuring a seamless service The Perks: 25 days holiday bank holidays (because work-life balance matters) Company sick pay scheme 4% employer pension contributions Cycle to work scheme (ditch the traffic and get fit) Discounts on legal and estate agency feesThis is your opportunity to take charge, make a difference, and grow your career in a professional and welcoming environment. Apply today and let's get you one step closer to your next career adventure Brook Street NMR is acting as an Employment Agency in relation to this vacancy