Commercial Coordinator (Pricing) Location: To be specified Job Type: Full-time Salary: £25,000 We are seeking a Commercial Coordinator (Pricing) to join our client based in Bradford, this is a pivotal role that directly contributes to the profitability of their company. This position involves handling customer enquiries, providing competitive quotations, and securing new business. You will play a crucial role in maintaining and developing business relationships, requiring effective communication and teamwork. Day-to-day of the role: Handle customer queries and enquiries via telephone and email Calculate and advise rates to customers and the external sales team Provide timely and accurate quotes as requested Resolve invoice and price disputes effectively Utilise rate sheets to develop pricing strategies Develop and maintain long-term relationships with customers and shipping companies Monitor and maintain the pricing inbox, ensuring timely responses to bookings Engage in networking and research activities to stay ahead of the competition Persuade customers that our high service levels will meet their needs in terms of quality, service, and price Interpret and manage customer requirements to understand, anticipate, and meet their needs Perform other reasonable duties as required by the business Required Skills & Qualifications: Proven customer service skills with a proactive and motivated approach Strong desire to meet customer needs and achieve results Ability to work effectively under pressure and maintain a calm demeanour Excellent negotiation skills and the ability to resolve difficulties Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Excellent communication, organizational, and attention to detail skills Ability to manage own workload and prioritise tasks Good educational background in Maths and English Industry-related qualifications or experience in a commercial environment, particularly in import/export freight forwarding, is advantageous but not essential Benefits: Competitive salary and job benefits (details to be specified) Opportunities for professional growth and development Supportive team environment