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Job Reference: JOB0149
Location: Harlow, Essex
Salary: £24,601 - £26,680 per annum, including London Weighting where appropriate
Vacancy Type: Permanent/Full Time
Working Hours: 37.5 hours per week
Application Deadline: Wednesday, April 2, 2025
Job Summary
Join our passionate team at Passmores House detox and residential rehabilitation unit. We are growing our provision at Passmores house.
Our Receptionist will be a key member of our front of house and day to day service delivery. They will ensure we have a safe and therapeutic environment.
The Role
You will be part of a dynamic multidisciplinary team that is delivering an excellent detoxification and rehabilitation service. You will:
* be the first face of the service providing a warm, friendly and welcoming professional engagement.
* support the service delivery by managing calls, processing incoming and outgoing mail, ordering of required items, record keeping and coordinating service diaries.
The Service
Passmores House is a residential recovery community for people with a dependency on drugs and/or alcohol, we offer residential detoxification and stabilisation packages, as well a full rehabilitation programme, all built around the individual.
An empathic and non-judgmental approach is imperative, as this role involves working with a wide range of challenging scenarios and behaviours. Good time management and team working are also essential skills required for this role.
Location
The house is based in a beautifully renovated and historic building, set in a leafy park close to the transport hub of Harlow in Essex.
You will work across Passmores House and our Kings Acre satellite next door, 5 days a week, Monday to Friday, with occasional weekend cover.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Via we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For an informal chat about the role please contact Darren O’Meara, Service Manager, via Darren.Omeara@viaorg.uk.
The closing date for applications is Wednesday 2 April at midnight.
Interviews are likely to take place week commencing 7 April.
All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).
We only accept applications via http://www.viaorg.uk/work-at-via/career-paths/ using our application form, sorry we don’t accept CVs. For guidance on how to complete the application visit http://www.viaorg.uk/work-at-via/how-to-apply/. Please submit your application as soon as possible as we may close adverts at any time if we receive a sufficient number of applications.
Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.
We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme.
Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles.
Please email people@viaorg.uk if you have any recruitment enquiries or if you require this documentation in an accessible format.
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