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Job Reference:
b330ed2d0ee1
Job Views:
3
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Receptionist/ Administrator
Sector: Charity
Working on Site: Full time
Location: Euston
Temporary assignment until May 2025
Hourly rate: £14.00 per hour
Working pattern: Monday to Friday
Hours: 8:30am – 4:30pm
Wanted: a Receptionist/Administrator to join a much-respected national charity based at Head Office in central London. In this role, you will be providing a welcoming front of house service to visitors and tenants, and a professional, customer-focused administrative service to colleagues. Ensure the comfort and safety of everyone using the premises. Foster a sense of community as part of the front of house and facilities team.
Role Overview:
* Provide central function services, including reception, mail distribution, meeting room support, travel booking, courier services, data entry, and general administration.
* Act as the first point of contact for clients and visitors, issuing security passes and coordinating deliveries.
* Monitor the shared mailbox, respond to enquiries, and direct colleagues and visitors.
* Operate the switchboard, ensuring callers receive high-quality assistance.
* Offer customer-focused administrative services, such as preparing documents, processing donations, and updating databases.
* Support administrative colleagues in other teams, linked to specific projects or programmes.
* Manage and maintain good housekeeping in the multi-functional space, ensuring cleanliness and replenishment of refreshments.
* Comply with data protection legislation.
* Provide ad hoc support during peak periods.
* Assist the Facilities function with the Fire Emergency Evacuation Plan and Health and Safety procedures, liaising with contractors and supporting maintenance work.
* Perform other duties as requested by the Front of House Manager, Building and Facilities Manager, or Executive Director of Finance and Resources.
What You Will Need for This Role:
* Excellent communication and interpersonal skills
* Experience in an administrative and customer-facing environment
* Diplomatic and helpful manner on the telephone
* Ability to engage with a wide range of visitors
* Ability to work as part of a team
* Ability to undertake a range of administrative and general duties
* Proven ability to organise and manage a varied workload
* Ability to work well under pressure
* Proven ability to handle confidential information
* Experience with Microsoft packages, including Excel, Word, Teams, SharePoint, OneDrive, Outlook, PowerPoint
Interviews to take place as soon as possible with a view to a start soon thereafter.
If you have the skills and experience required for this role and are looking to work for a much-respected charity, please submit your CV for immediate review.
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