Head Of Quality
Reporting to the General Manager, this role is key to the site leadership team and always requires the highest standards of collaboration and engagement whilst maintaining the required level of challenge across the organisation. Our customers are rightly demanding of the quality of our products and the Head of Quality will be a credible primary contact for them.
The role will be the subject matter expert for quality in the business and will be skilled and experienced to be able to do this effectively.
The role will lead on Quality across all functions and will also be the team lead for the Quality team.
Accountabilities include:
Proactively lead and coordinate all Quality related activities
Increase and maintain the profile of Quality within the organisation
Lead the Quality strategy for the site
Lead the site to implement and maintain an effective quality system that is actively owned by the leadership team and maintains AS9100 approval
Develop and successfully implement Quality objectives that foster a continuous improvement mind-set that aligns with Zero Defects
Key Responsibilities:
Maintain strong relations with customers and registrars
Implement a system of governance and cadence that achieves shared ownership by the site leadership team and monitors and controls Quality and process adherence across the site
Implement and sustain a quality control system and a quality improvement programme that drives for Zero Defects
Establish SMART business quality objectives that are agreed and owned by all functions
Maintain AS9100 registration
Develop the required quality skills across the organisation and the Quality function
Recruit, manage and develop Quality staff with appropriate competencies and knowledge to deliver the required performance
Coordinate the timely resolution of quality issues and share lessons learned across the site
Be a role model for Quality and demonstrate high levels of knowledge and skill in Quality by coaching the site leadership
Implement impactive cross business training and awareness programmes for Quality
Core Competencies:
Experienced Quality Management professional with experience in the Aerospace Industry and automotive volume quality methods
Technically strong in manufacturing or industrialisation of products
Able to challenge and stand alone to support Quality where required
Core Skills:
Experience of managing a quality function within aerospace
Management and audit of Quality
AS9100 Quality Management Systems
Excellent customer and regulatory relationship building skills
Expert in Zero Defects and quality improvement skills (Six sigma, APQP, 8D)
Experience of collaboration and management of change
Strong influencer
Outstanding communication skills
Quality Auditing
Qualifications and Experience:
5+ years in Quality
8+ years experience of manufacturing processes
Degree or equivalent in engineering, science or quality. (preferably Production/Manufacturing Engineering)
Member of the CQI or other professional body
Additional requirements:
Ability to drive for results
Ability to lead through persuasion and expertise
Ability to build strong relationships and work effectively in a collaborative team environment
Ability to build capable teams
Able to program manage change
Excellent written and oral communication skills
Outstanding analytical and problem-solving skills
Strong sense of integrity
Ability to recognise and celebrate progress