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We are currently seeking to recruit a Linen Porter at Seafield Hotel & Spa Resort (Day time hours)
This is a fantastic opportunity for driven candidates to be part of a busy yet fun working environment with a good work-life balance.
The Candidate:
* Previous experience working as a Hotel Linen Porter is desirable but not essential, as training will be provided.
* Flexible to work both mid-week and weekend shifts. (Day shifts only in this role)
* Friendly, professional individual with excellent customer service and communication skills.
* A good level of spoken English is required.
* Standards-driven and detail-oriented.
Main Responsibilities:
* Ensure all linen is checked and complies with order and delivery documentation.
* Record linen received, issued, and returned in line with department procedures.
* Handle all linen safely, following manual handling training provided.
* Keep receiving areas and fire exits clean, tidy, free from rubbish or obstructions, and secure.
* Keep linen pantries and bedroom corridors clear from linen bags and rubbish at all times.
* Transport linen and bed coverings correctly to designated areas.
* Handle and store soiled linen properly.
* Deal with reject linen according to department procedures.
* Assist in removing beds and furniture to and from guest bedrooms.
* Respond to guest requests professionally and promptly.
* Complete all checklists.
* Follow resort procedures for accepting, securing, and returning guest lost property.
* Adhere to resort policies for key control and security.
In return, we offer excellent employee benefits including:
* Continual training and development
* Discounted Spa & Accommodation Rates
* Career progression opportunities
* Free staff meals on shift
* Refer a friend scheme
* Complimentary parking
* Employment Assistance Programme: a confidential employee benefit to help you deal with personal and professional issues affecting your home, work, health, or well-being. The service provides expert advice and compassionate guidance 24/7, covering a wide range of issues.
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