Job summary A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as a Receptionist/ Admin Support to assist in the delivery of a wide range of services to the children and young people of South Derbyshire. You will be based at CAMHS Ripley, Ripley Resource Centre, (above Ripley Library) Monday 9:00 to 5:00 or 2 split half days, Wednesday 3:00 to 7:30pm (late clinic), Friday 9:00 to 500pm Cover may be required in our other CAMHS Bases to cover sickness or annual leave:Century House, 100 Nottingham Road, Long Eaton, Nottingham NG10 2BZRivermead, Goods Road, Belper, Derbyshire DE56 1UUTemple House, Mill Hill Lane, Derby, DE23 6SA "It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. " Main duties of the job We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team. Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, includingthe greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellentsupport service to our CAMHS clinical teams and their clients. Experience of multi-tasking in a busy office environment is required. We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands. You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with thegeneral public both in person and on the telephone in a fast paced and ever changing environment. If this sounds like you we would like to hear from you About us Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'. CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust." Benefits include: Commitment to flexible working where this is possible 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service Yearly appraisal and commitment to ongoing training Generous NHS pension scheme Good maternity, paternity and adoption benefits Health service discounts and online benefits Incremental pay progression Free confidential employee assistance programme 24/7 Access to our LGBT network, BAME Network and Christian Network Health and wellbeing opportunities Structured learning and development opportunities Date posted 08 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Secondment Working pattern Part-time Reference number 383-CHI-4938-24 Job locations CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE Ripley, Derbyshire DE5 3JE Job description Job responsibilities See Job Description and Service Specificationinclucing: Excellent telephone manner. Excellent written and verbal communication skills. Manage Outlook Calendar room bookings. Excellent Customer Service. As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk) Job description Job responsibilities See Job Description and Service Specificationinclucing: Excellent telephone manner. Excellent written and verbal communication skills. Manage Outlook Calendar room bookings. Excellent Customer Service. As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk) Person Specification Essential Criteria Essential Experience working in an office (1 year) Organise and prioritise workload Diary Management Knowledge of Microsoft Office, Word, Excel, Powerppoint and Outlook Customer Service Front of house / reception experience Telephone manner/ discretion dealing with sensitive information Confidentiality/ GDPR Team Work Interpersonal and communication skills Desirable Empthay NHS experience Use of Electronic Patient Records ie Systm One Qualifications Essential RSA 1 typing qualification or equivalent experience (typing test) English GCSE Grace C or equivalent Person Specification Essential Criteria Essential Experience working in an office (1 year) Organise and prioritise workload Diary Management Knowledge of Microsoft Office, Word, Excel, Powerppoint and Outlook Customer Service Front of house / reception experience Telephone manner/ discretion dealing with sensitive information Confidentiality/ GDPR Team Work Interpersonal and communication skills Desirable Empthay NHS experience Use of Electronic Patient Records ie Systm One Qualifications Essential RSA 1 typing qualification or equivalent experience (typing test) English GCSE Grace C or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Derbyshire Healthcare NHS Foundation Trust Address CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE Ripley, Derbyshire DE5 3JE Employer's website http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)