Commercial Sales and Customer Service Executive's opportunity with this aircraft maintenance organisation.
The 'Line and AOG Commercial Executive' is responsible for managing customer enquiries, acting as the primary point of contact for Line and Aircraft on Ground (AOG) maintenance services, preparing competitive quotations, and driving sales. This role involves coordinating internal teams to ensure smooth execution of maintenance. You MUST have previous experience working with business jets.
The key purpose of this newly created role is to maximise sales opportunities in Line maintenance and AOG services.
Main Responsibilities and Duties
Customer Enquiries & Quotations:
* Act as the single point of contact for all Line/AOG customers.
* Respond promptly to customer enquiries, producing accurate and competitive quotations that include commercial, financial, and technical elements.
* Engage with customers to answer queries, negotiate pricing, and secure discounts with senior management approval.
* Provide regular updates to customers before, during, and after maintenance events.
* Collaborate with internal teams (Technical Services, AOG/Line Maintenance, Engineering) to ensure any additional work requested by the customer is quoted and approved before proceeding.
Maximising Opportunities:
1. Work with the Line/AOG team to identify opportunities to support line and AOG maintena...