Are you an experienced Business Travel Consultant in Glasgow looking for a new opportunity and seeking a hybrid role (3 days office 2 days home)? My client a reputable Travel Management Company are seeking a Business Travel Consultant to join their team on a hybrid basis but based in Glasgow. If you would like to work Mon-Fri, office hours, with one of the world's leading corporate travel company, this is for you! Salary is up to £30k pa plus benefits.
JOB DESCRIPTION:
To provide high level customer service to all clients internal and external to the required SLAs and company standards
Assist with emergency actions, contingency plans, and out of hours requirements
Ensure client travel policies are adhered to correctly
To ensure all SLA's and KPI's are consistently met
Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
To develop and maintain effective working relationships with colleagues in the appropriate offices
Ensure that all administration team tasks, both internal/external is of the highest standard
Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
Offer travel advice for all types of scenarios
To be fully conversant in all operational working practicesEXPERIENCE REQUIRED
Proven industry experience in all areas of tra...