Eden Scott’s client is seeking a dedicated Client Services Administrator Specialist to join their growing team in the heart of Edinburgh. This role is perfect for someone with in-depth knowledge of investment and pension products, paired with the ability to build and maintain strong provider and client relationships. Key Responsibilities Serve as the first point of contact for client inquiries, ensuring swift and accurate resolutions. Deliver exceptional client care, exceeding expectations and building long-term trust. Support clients with comprehensive guidance on investment and pension products. Liaise with providers and stakeholders to ensure seamless service delivery. Manage administrative processes, including updates, account transitions, and regulatory compliance. Contribute to continuous improvement by identifying and implementing service enhancements. Person Specification Proven experience in client services within the financial sector. Strong understanding of investment and pension products, including provider landscapes. Excellent communication and interpersonal skills, with a passion for helping clients achieve their goals. Exceptional organisational skills and attention to detail. Ability to thrive in a fast-paced, client-driven environment. What We Offer Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative workplace culture in the vibrant city of Edinburgh. Flexible working arrangements to suit your lifestyle. If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity or e-mail Karen.kerredenscott.com Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work. This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before, please call on 0131 550 1100 or drop off a CV at financialservicesedenscott.com and we will make sure that most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your consent