Job summary
This post is critical to the development and delivery of effective and high standard Continuing Healthcare provision within Bristol, North Somerset and South Gloucestershire. The post holder will hold a caseload of highly complex individuals with learning disabilities and/or autism requiring bespoke case-management, and will be responsible for clinical case management, assessments and reviews of people known to the Continuing Healthcare team.
Main duties of the job
Provide a skilled and specialist comprehensive assessment of care needs for and to as patient advocate for complex and vulnerable client group, with a main focus on individuals with Learning Disabilities and Autism.
Adhere to national framework for continuing healthcare.
Monitor and review care for own case load.Undertake to provide personalised care plans where appropriate with consultation from other care is appropriately with acute sector, community services, social services, care agencies, nursing homes and voluntary agencies as in partnership with patients and carers to enable them to make informed choices about care and treatment to promote their health and work in a collaborative manner with, Health & Social care colleagues in the co-ordination and best interest of the out Mental Capacity Assessments relating to care and accommodation for the out Best Interest Meetings when appropriate.Present cases to complex case panel for funding approval to ensure that care is safe, sustainable and equitable.
Participate in the research projects, as required ensuring that any beneficial results are implemented on an agreed that robust systems for communication within the team are followed.Maintain clear and concise and up to date records of care, in line with approved standards.
About us
We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Job description
Job responsibilities
Working autonomously, the post holder will have continuing responsibility for proactively monitoring and managing individuals on the caseload of the team, and will use clinical reasoning and critical thinking to effectively meet the needs of CHC funded individuals. The post holder will develop knowledge in relation to continuing healthcare, underpinned by theory and clinical expertise, and will work in partnership with other disciplines and agencies, including GPs, social services, community nursing and therapists, care agencies, care homes and mental health services in order to manage the care of people with highly complex needs, with a particular focus on Learning Disabilities and Autism.
Person Specification
Knowledge, Training and Experience
Essential
1. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
2. Further training or significant experience in project management, financial management or supporting change management processes
3. Experience and understanding of evaluating and measuring the performance of health services.
4. Experience in communications and stakeholder management
Desirable
5. Learning Disability nurse or experience of working with individuals with Learning Disabilities and/or Autism
6. Comprehensive knowledge of project management and/or health information systems development
7. Workforce development knowledge and experience
8. Working knowledge of Microsoft Project ECDL
9. Previous experience in similar role in public sector
10. A good understanding of the health and social care environment and roles and responsibilities within it
Communication skills
Essential
11. Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
12. Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
13. Skills for nurturing key relationships and maintaining networks.
Desirable
14. Evidence of success in efficient and effective project and programme management
Analytical
Essential
15. Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
16. Problem solving skills and ability to respond to sudden unexpected demands
17. Strategic thinking - ability to anticipate
18. Attention to detail combined with the ability to extract key messages from complex analysis
19. Independent thinker with demonstrated good judgement, problem-solving and analytical skills
20. Takes decisions on difficult and contentious issues where they may be a number of courses of action.
Planning Skills
Essential
21. Skills for project management
Desirable
22. Previous experience in project management and planning
Management Skills
Essential
23. Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
24. Skills for managing projects ensuring they meet financial targets.
Physical Skills
Essential
25. Skills for manipulating information
26. Intermediate keyboard skills
Equality and Diversity
Essential
27. Understanding of and commitment to equality of opportunity and good working relationships