We have a new career opportunity for an Internal Sales Manager to join the team based at NCC in Birchwood reporting to the Customer Service Manager
This newly created position provides an exciting opportunity to maximise revenue and profit against agreed targets through predominantly outbound telephone account management and the development of both the existing customer base and new business, across all products within Nationwide Platforms.
Main Duties include:
1. Manage profitable growth targets for a portfolio of customers (both trading and dormant) in line with budget requirements and the strategic plan
2. Comply with approved sales process when qualifying prospects, nurturing leads, building customer relationships and identifying opportunities to produce budgeted order conversion ratio
3. Effectively manage and convert "Open Quotes" for an agreed portfolio of NWP customers (daily requirement)
4. Structure calls and other activities in line with optimum times to contact customers
5. Conduct high levels of outbound calls in a professional manner to achieve individual portfolio and ad-hoc campaign targets
6. Report weekly progress and continuous improvement recommendations
7. Comply with company guidelines regarding the maintenance and updating of customer contact databases
8. Use all available resources internal and external to research relevant markets and customers to maximise revenue opportunities