Customer Relationship Manager
Are you a target-driven individual with excellent communication skills? Our client is seeking a Customer Relationship Manager to effectively manage existing customers and drive revenue growth in the manufacturing industry. As a Customer Relationship Manager, you will play a crucial role in developing new business opportunities and maintaining relationships with our client's valued customers.
Key Responsibilities:
* Meet or exceed sales targets by proactively managing existing customer accounts and developing relationships.
* Conduct proactive calls to existing customers and business development calls to dealers.
* Collaborate with field sales representatives and arrange site visits to maximise profitability.
* Liaise with customers on order progression, stock availability, and lead time.
* Provide support to team colleagues and sales coordinators when necessary.
* Deal with customer queries efficiently and effectively, ensuring high levels of satisfaction.
* Advise customers on forthcoming product developments and discuss special promotions.
* Make accurate cost calculations and provide formal quotations.
* Maintain accurate pipeline and activity reporting through CRM management.
* Attend industry exhibitions and networking events to stay updated on market trends.
Skills and Experience:
1. Pr...