As a Customer Service Advisor, you will be the primary point of contact for clients and customers, ensuring their needs and inquiries are addressed professionally and efficiently. You will be part of a dedicated team in the Business Services industry, demonstrating excellent customer service skills and a proactive approach to problem-solving.
Client Details
Our client is a reputable player in the Business Services sector. Based in Polegate, they uphold a robust commitment to providing top-tier services, consistently growing their customer base and expanding their reach.
Description
Responsibilities for a Customer Service Advisor:
* Providing excellent customer service to clients and customers
* Resolving customer inquiries swiftly and professionally
* Building and maintaining positive relationships with clients
* Collaborating effectively with team members to enhance service delivery
* Demonstrating a proactive approach to problem-solving
* Managing customer accounts and updating records as necessary
Profile
A successful Customer Service Advisor should have:
1. Exceptional communication and interpersonal skills
2. Proficiency in using customer relationship management (CRM) software
3. A strong commitment to customer satisfaction
4. The ability to handle challenging customer si...