Job Title: Reservations Manager – 5 Star Hotel – Surrey
Salary: Up to £40,000
Location: Surrey
I am currently recruiting a Reservations Manager to join this 5 Star Hotel in Surrey. As Reservations Manager you will ensure the smooth operation of the central reservation department along with maximising revenue in the F&B and room reservations. We are looking for someone with a track record in hitting sales targets and who will be able to develop, train and lead a successful team.
Company benefits
* Competitive salary
* Discounts on F&B
* Refer a friend scheme
* Pension
* Long Service awards
About the position
* Ensure the smooth day-to-day running of the reservations & guest services departments
* Assist with reservation enquiries
* Recruit, train and develop the team
* Achieve and surpass all targets
* Maximise revenue
* Develop relationships with guests, travel agencies and clients
* Develop a clear and effective process for dealing with complaints
* Lead by example
The successful candidate
* Will have a minimum of 3 years previous experience in a leadership role within rooms reservations
* Fluent in English both written and spoken
* Excellent communicator and leader
* Knowledge of the luxury market
* Experience with Opera Cloud & Res Diary is desired
* Have a can-do attitude and be willing to go the extra mile
* Sales and target focused
If you are keen to discuss the details further, please apply today or send your cv to
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