We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents.Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.
The hours of work are 37.5 per week as follows:
Week 1 - Monday, Tuesday, Saturday, Sunday 7am-5.30pm and Wednesday 5 hours shift either 7am -12 noon, 8am - 1pm or 9am - 2pm
Week 2 - Wednesday, Thursday, Friday 7am - 5.30pm
Week 3 - Monday, Tuesday, Saturday, Sunday 10am - 8.30pm and Wednesday 5 hours shift either 7am - 12 noon, 8am - 1pm or 9am - 2pm
Week 4 Wednesday, Thursday, Friday 10am - 8.30pm
Responsibilities:
1. You'll be answering inbound calls from customers wishing to make a claim on their policy
2. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to ...