Job Description What will I be doing? We are looking for a Full Time Housekeeping Supervisor, 39 hours per week – to include some weekend working on a rota basis. Salary £23,480.29 pa. A Housekeeping Supervisor will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire resort. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:
1. Allocate work duties to Team Members
2. Perform routine inspections and spot checks of rooms / lodges
3. Undertake cleaning duties as required in Lodges, Suites and Public areas
4. Report and follow up on any maintenance defects or other issues
5. Inspect, routinely, service areas, store rooms and corridors
6. Schedule and supervise deep cleaning and any other projects
7. Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
8. Efficiently manage stock control and the maintenance of equipment
9. Provide excellent Guest service, including VIP and other special requirements
10. Ensure the adherence to Resort brand standards at all times
Qualifications What are we looking for?
11. Positive attitude &good communication skill
12. Committed to deliveringconsistentlyhigh levels of quality standards of work and customer service
13. Excellent grooming standards
14. A successful track record of working with and managing a team would be preferred
15. Strong organizational and analytic skills and attention to detail
16. Experience of managing people, ideally, using a coaching style to ensure consistently high standards on a weekly basis
17. Strong communication skills – A passion for delivering exceptional levels of guest service
18. Proficiency with computers and computer programs, including Microsoft Office
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
19. Experience in a similar position