Posted On: 10th July 2024
About Us: We are a dynamic and rapidly growing company based in the heart of Manchester, specializing in innovative solutions for our clients. Our team is our greatest asset, and we are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.
Job Description: We are seeking an enthusiastic and experienced Tele-sales Team Manager to join our vibrant sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.
Key Responsibilities:
* Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.
* Develop and implement effective sales strategies and processes.
* Monitor team performance, providing regular feedback, coaching, and training.
* Conduct regular team meetings to review performance, share best practices, and address challenges.
* Analyze sales data and market trends to identify opportunities for growth and improvement.
* Collaborate with other departments to ensure seamless customer experience and satisfaction.
* Handle escalated customer issues and provide resolution.
* Recruit, train, and onboard new team members as needed.
Qualifications:
* Proven experience in a telesales or sales management role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Ability to motivate and inspire a team to achieve high performance.
* Analytical mindset with the ability to interpret sales data and market trends.
* Results-oriented with a track record of meeting or exceeding sales targets.
* Proficient in using CRM software and other sales tools.
Benefits:
* Competitive salary of £30,000 – £36,000 with an OTE of £56,000.
* Opportunity to work in a vibrant and dynamic team environment.
* Comprehensive training and professional development opportunities.
* Career progression and growth within a rapidly expanding company.
* Generous holiday allowance and company perks.
INDMANS