Job description:
Night Receptionist – Luxury Hotel – £29k Per Annum – Saltash
1. £28,000
2. Share of Tips
3. Permanent
4. 7PM – 7AM Shifts
5. 4 days on/3 days off, 3 days on/4 days off shift patterns
6. Immediate Start
7. Previous night experience essential
Our client are recruiting for a night receptionist, for their award winning luxury Hotel, set in the Saltash area. The role would be suited to somebody who has experience working night shifts, and ideally from a Hotel/Reception background.
A hands on role, the successful candidate will be able to work on their own, whilst assisting other departments as part of a team. You will have experience working nights, in a customer facing environment, and be passionate for quality customer service.
The night receptionist duties will include;
8. To ensure the Hotel and its guests are safe throughout night hours.
9. Ensuring that you are visible and accessible, to show a presence throughout the Hotel and assisting guests.
10. Managing front of house and fulfil night administrative duties.
11. Maintain a professional and high quality service to all guest at all times.
Working as a night receptionist you will assist in providing assisting in many areas of the Hotel, including reception, food and beverage and maintenance. This will include;
12. Maintaining a clean environment on front desk.
13. Checking in arrivals
14. Dealing with messages promptly and courteously.
15. Ensuring restaurant is ready for F+B team for morning service.
16. Assist F+B staff after hours.
17. Delivery of room service.
18. Reporting any maintenance issues to the relevant team.